Foreigners in Japan often face three challenges:
the language barrier, the system barrier, and the emotional barrier.
These are commonly referred to as the "three walls" that make daily life and access to services more difficult.
01. Language Barrier
Unable to accurately describe symptoms
Difficulty understanding the doctor’s explanations
Confusion about prescribed medications or test results
▶︎ Even a slight misunderstanding in communication can affect the accuracy of diagnosis and the quality of treatment.
02. System Barrier
Unfamiliar with Japan’s health insurance or medical billing system
Unsure which hospital or clinic to visit
Complicated rules around referrals and appointments
▶︎ These challenges often lead people to give up on seeking medical care altogether.
03. Emotional Barrier
“I don’t want to be a burden.”
“What if I can’t communicate properly?”
“Will I really be accepted and understood?”
▶︎ Feelings of hesitation or isolation due to cultural and value differences often prevent people from reaching out or going to the hospital.
Breaking Down the “Three Barriers”
Healthcare systems vary greatly by country, and Japan’s process, costs, and procedures can be difficult to understand.
Our bilingual healthcare staff are ready to respond immediately, equipped with a deep understanding of cultural differences and values. We act as a reliable bridge between you and the medical institution, supporting you with compassion and clarity every step of the way.
