
Get Medical Help
Get access to a nurse 24/7 from anywhere in Japan.
Foreigners in Japan often face three challenges:
the language barrier, the system barrier, and the emotional barrier.
These are commonly referred to as the "three walls" that make daily life and access to services more difficult.
01. Language Barrier
Unable to accurately describe symptoms
Difficulty understanding the doctor’s explanations
Confusion about prescribed medications or test results
▶︎ Even a slight misunderstanding in communication can affect the accuracy of diagnosis and the quality of treatment.
02. System Barrier
Unfamiliar with Japan’s health insurance or medical billing system
Unsure which hospital or clinic to visit
Complicated rules around referrals and appointments
▶︎ These challenges often lead people to give up on seeking medical care altogether.
03. Emotional Barrier
“I don’t want to be a burden.”
“What if I can’t communicate properly?”
“Will I really be accepted and understood?”
▶︎ Feelings of hesitation or isolation due to cultural and value differences often prevent people from reaching out or going to the hospital.
Breaking Down the “Three Barriers”

Basic
Those unsure if they need to visit a clinic
¥3,500
Chat support
General health advice
Trusted clinics guidance
Appointment Booking
Emergency Coordination if needed
Medical Summary PDF
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Pro
Those sure they need to visit a clinic
¥7,000
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Chat support
General health advice
Trusted clinics guidance
Appointment Booking
Emergency Coordination if needed
Medical Summary PDF
Premium
Those who need full concierge-style support
¥15,000
Chat, call, video support
General health advice
Trusted clinics guidance
Appointment Booking
Emergency Coordination if needed
Medical Summary PDF
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Our consultation team is composed entirely of Registered Nurses.
We are also backed by a network of medical professionals including doctors, radiology technicians, and laboratory technologists who support and supervise.
We only recommend medical institutions that are trusted and personally endorsed by our licensed nurses.
